Our Service to You

At Ingot, our commitment to you goes beyond creating exquisite Tags. We offer a comprehensive suite of services from design to aftercare:

From concept to creation:

Our designers work closely with you to bring your vision to life. From the initial concept to the final creation, we are dedicated to crafting Tags that reflects your unique style and story.

Efficient Delivery:

Once your order is ready, we ensure it reaches you safely and swiftly, insured, signed for and tracked.

Extensive Aftercare:

We understand that your Tag is a valuable cherished possession. That's why we offer extensive aftercare services, including cleaning, polishing, and gold re-plating, to keep your piece looking as beautiful as the day you received it.

Buy-Back Option:

Life is full of changes, and your high value accessories should adapt too. If you ever wish to part with your trainer tag, we offer a buy-back option. This means you can trust us to provide a fair valuation for your Tag calculated upon it's base metal, ensuring your investment retains value.

Design

To be truly valued your design should be exclusive to you, one of a kind. Visit our Design page to see the range of options we offer. We even offer a bespoke hand sketch service to offer a choice of creative design ideas prior to any additional CAD or manufacturing costs.

Cleaning & Polishing

Whilst the metals we use are inherently resistant to scratches we offer a cleaning and polishing service to make your Tag look as good as new.

Gold Replating Refresh

In the event of tarnishing we offer a replating service for gold vermeil to return your piece to it's orginal radiance.

Gifts

Our trainer tags represent a unique, personal gift to mark a special event or occasion. Subject to our standard lead times we will guarantee your delivery will arrive for a special date or occasion.

B2B Sales

We work with shoe customisers, manufacturers and event companies to provide the personal touch to limited editions, new shoe releases and special events to provide something truly unique.

B2B Partnerships

Buy Back Option

We are so confident in our tags that we offer a buy back option based on the hallmarked quality of our tags. All we need is the original order number to provide you with a quote.